Due to the nature of our products, all sales are final. If you have a concern about your purchase, please reach out! Currently, orders are available for local pick-up only. Once your order is ready, you will receive texts and/or emails with pick-up information. Usually, orders are processed within 24 hours. If you need an order within the same day, let us know and we will try our best to accommodate you. Orders placed on the weekend will be processed on the following Monday and ready for pick-up. Current available pick-up times are Monday 1-6, Tuesday 12-5, Wednesday 9-1, Thursday 9-1. If this doesn't work for you, please contact us. Thank you!